Privacy Policy

1. Introduction

This Privacy Policy explains how Fatih Kolbasi Webpages+ Webdesign ("Company," "we," "us," or "our") collects, uses, and protects user data when using ProReach AI ("Service").

We are committed to safeguarding your privacy and ensuring compliance with applicable laws, including the General Data Protection Regulation (GDPR).

By using ProReach AI, you agree to the collection and processing of your data as described in this Privacy Policy.

2. Data We Collect

  • Account Information: Email, login credentials
  • Subscription Details: Payment status, billing information (processed via Stripe)
  • Generated AI Prompts: User-generated AI interactions for feature functionality
  • No Social Media Data: We do not collect or store any data from users social media profiles
  • No Cookies on Chrome Extension: Tracking technologies are used only on our website, not within the Chrome extension

3. How We Use Your Data

  • Account Authentication: Ensuring secure login and user access
  • Subscription Management: Handling payments, renewals, and billing via Stripe
  • Service Improvement: Enhancing AI-generated responses and platform functionality
  • AI Prompt Storage: Storing user-generated AI queries to improve interactions

We do not use your data for advertising purposes.

4. Data Storage & Security

  • Storage Location: User data is stored on Supabase servers
  • Security Measures: Supabase encryption is applied to protect all stored data
  • Data Retention: Your data is kept until account deletion. Once an account is deleted, all associated data is permanently removed.

5. Data Sharing & Third-Party Services

We do not sell or share user data for advertising purposes. However, we use third-party providers to operate ProReach AI:

  • Stripe: Payments & Subscription Management
  • Supabase: Authentication & Database
  • Resend: Transactional Emails
  • OpenAI (ChatGPT API): Processing AI-generated prompts
  • Vercel: Hosting

These providers may process data outside the EU, which could be subject to different data protection regulations. We rely on their respective security standards and compliance measures.

6. User Rights & Data Deletion

  • Access & Correction: You can request access to your stored data.
  • Account Deletion: Users can delete their accounts at any time.
  • Data Deletion Requests: If you wish to have your data removed, email us at team@proreachai.com.

Upon account deletion, all stored user data is permanently erased from our systems.

7. Legal Compliance

  • We comply with German data protection laws and adhere to the GDPR.
  • Some data may be processed outside the EU due to our third-party providers (e.g., OpenAI, Stripe).
  • By using ProReach AI, you acknowledge and agree that your data may be transferred and processed in compliance with these laws.

8. Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. Users will be notified via email of any significant changes before they take effect. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

9. Contact Information

For privacy-related inquiries, data access, or deletion requests, contact us at:

📧 team@proreachai.com
📍 Fatih Kolbasi Webpages+ Webdesign Lindenhorster Str. 215 44339 Dortmund